In-ground Custom Pool Warranty
Investing in a custom in-ground concrete pool is an investment in your home and your family’s lifestyle. At MetroGreenscape, we don’t just build luxury poolscapes; we stand behind them. Our comprehensive custom pool warranty provides transparent, long-term protection so you can enjoy your backyard oasis with complete peace of mind, knowing your investment is built to last.
From concept to completion in just 3 months.
MetroGreenscape's Pool Protection Warranties
While competitors often hide behind dense legal terminology, we keep our promises simple. Three layers of industry-leading defense protect your custom MetroGreenscape pool:
Lifetime Custom Pool Warranty
- Coverage: Lifetime
- What This Means for You: We guarantee the absolute structural integrity of your pool’s gunite/concrete shell for as long as you own your pool. We use premium engineering and construction techniques to ensure your pool’s foundation is built to last.
15-Year Premium Pebble Interior Finish Warranty
- Coverage: 15 years (direct with manufacturer, pending proper initial documentation).
- What This Means for You: Your pool’s interior aesthetic and smooth texture are protected against premature wear. We fully assist you in submitting and validating the required manufacturer documentation right at handoff to lock in this long-term protection.
3-Year Direct Jandy Equipment Warranty
- Coverage: 3 years (direct with manufacturer).
- What it means for you: The mechanical heartbeat of your pool, including your top-tier Jandy pumps, premium filters, and heating systems, is protected against mechanical or electrical defects directly through the manufacturer.
Start Designing Your In-ground Pool Today

The MetroGreenscape Difference: Hassle-Free Claims Facilitation
A warranty is only as good as the company backing it.
Many local and national builders hand you a packet of manufacturer phone numbers and wish you luck when a piece of equipment fails. MetroGreenscape does things differently.
If you ever experience an issue with your Pebble Finish or your Jandy equipment, you don’t have to handle the manufacturers alone. We will fully help facilitate the warranty process for you. Our dedicated local team handles the logistics, coordination, and communication with the manufacturers to expedite your repairs and get you back in the water as quickly as possible.

Fast-Track Your Protection with MetroGreenscape Maintenance
While competitors often hide behind dense legal terminology, we keep our promises
When you partner with MetroGreenscape for your ongoing weekly or monthly pool maintenance, your equipment warranty claims move significantly faster.
Because our certified technicians are actively monitoring, logging, and protecting your water chemistry and mechanical performance, we possess the immediate historical data manufacturers require to approve claims. If something goes wrong, our maintenance relationship allows us to fast-track the manufacturer’s diagnostic and replacement protocols seamlessly.
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Get Your Free Pool Consult Today!
At MetroGreenscape, our experienced designers work with residents in Charlotte, NC, and the surrounding areas to select an in-ground pool that matches their budget, aesthetic, and backyard space. This process begins with a one-on-one consultation. We take the time to understand your goals and budget, offering advice to make your dream a reality.
Custom Pool Warranty FAQs
How do I register my pool finish and equipment warranties?
Upon completion and filling of your custom pool, the MetroGreenscape team will provide you with all necessary serial numbers and guide you through the initial documentation process to ensure your Jandy and Pebble Finish warranties are officially locked in with the manufacturers.
Is the lifetime structural warranty transferable if I sell my home?
Our Lifetime Warranty is designed to protect your immediate investment for as long as you own the concrete pool. Specific transfer options and terms can be discussed in detail with your MetroGreenscape design consultant based on your exact contract elements.
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